Refund Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy, we're here to help.

Returns

You have 30 days from the date of delivery to request a return.

• To be eligible for a return, the item must be unused, in original condition, and in its original packaging.
• Proof of purchase (order number or receipt) is required.

Non-Returnable Items

The following items are not eligible for return:

• Perishable goods
• Personal care or hygiene products
• Gift cards
• Items marked as final sale

Refunds

• Once your return is received and inspected, we will notify you of approval or rejection.
• Approved refunds will be processed to your original payment method within 5–10 business days.
• Shipping costs are non-refundable unless the return is due to our error (wrong or defective item).

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos so we can resolve the issue quickly.

Exchanges

We only replace items if they are defective or damaged.

How to Start a Return

Contact us at support@futuremarket.com with your order number and reason for return.